INDUSTRIES · ESTATE AGENTS

Every property enquiry answered first.

Instant replies to portal, website and WhatsApp enquiries, with viewings and valuations booked before the next agent calls back.

Every property enquiry answered first. illustration
The situation

Where enquiries leak.

In lettings and sales, the first agent to reply usually wins the viewing or the valuation. Enquiries arrive from Rightmove, Zoopla, Instagram, Google and WhatsApp at all hours, while negotiators are out on appointments. Slow replies are the biggest leak in most agencies.

Portal leads go cold

Enquiries wait while negotiators are out on viewings.

Unqualified viewings

Hours lost on people who are not ready, or not a fit for the property.

Valuation requests missed

Vendors who ask for a valuation at 9pm book with whoever answers first.

Out-of-hours silence

Evening and weekend enquiries sit unanswered until Monday.

What we set up

A system for estate agents

Instant replies

Answers listing questions from your own inventory and tells people honestly when it needs a negotiator.

Lead qualifying

Budget, timeline, move date, buy or rent and chain position, then routes to the right negotiator.

Viewing and valuation bookings

Offers real diary slots, confirms and reminds, so more people turn up.

Listing and landing pages

Fast mobile pages for new instructions and your own listings.

Example conversation

How it sounds.

A scripted example for this sector. Your assistant uses your own prices, areas and tone.

Agents stay responsible for material information on listings. We build the fields so it is shown clearly.

Scripted example, not a real customer.

First 30 days

What happens after you say yes.

A typical start for estate agents businesses. Timings depend on how quickly information and approvals arrive.

Week 1

We review your current site, enquiries and reply times, then agree what the assistant should handle.

Weeks 2 and 3

We build and test it with you on real questions from your customers, then connect your calendar and inboxes.

Week 4

It goes live. We review real conversations together and tighten the answers.

What we track

Numbers that matter to you.

Reporting for estate agents businesses stays practical and short.

Reply time

How quickly new enquiries get a first response, including evenings and weekends.

Qualified leads

Enquiries that include a name, need and contact details.

Bookings

Appointments, viewings or visits booked from chat or messages.

Handovers

Conversations passed to your team, and why.

Recommended starting point

Start small.

Wild Connect (WhatsApp and website chat) from £149 per month, with a Wild Build landing page for each big instruction.

FAQ

Common questions.

Not here? Ask on WhatsApp or email. We reply within one working day.

Ask on WhatsApp
Can it connect to my CRM?

Yes, through direct integrations or Zapier on the Wild Connect and Wild Pro plans.

Will it quote prices?

Only prices you give it. For anything uncertain, it hands over to a negotiator.

Can it handle lettings and sales?

Yes. It asks whether the person wants to rent, buy or sell, and routes the enquiry to the right person.

Let us look at your estate agents business.

A free missed-lead audit shows where enquiries are lost.

Reply, the Wild Web owl