INDUSTRIES · TRADES

Never lose a job to voicemail.

Plumbers, heating engineers, electricians, builders and landscapers: quotes and call-outs captured, qualified and booked while you are on site.

Never lose a job to voicemail. illustration
The situation

Where enquiries leak.

You cannot answer the phone up a ladder. Customers with a leaking pipe or a dead boiler ring three firms and book the first that answers. Quote requests arrive at 9pm. An assistant answers in seconds, takes the postcode and the problem, and books the visit.

Missed calls on site

Every unanswered call is a job that goes to a competitor.

Time-wasters and out-of-area leads

Hours spent quoting jobs you will never take.

Quote requests at night

Evening enquiries are cold by morning.

Weak local presence

Competitors with more reviews win the "near me" searches.

What we set up

A system for trades

Call answering

A voice agent takes missed and out-of-hours calls, gets the details and books the visit.

Postcode and job check

Asks the postcode and the problem, and only books jobs in your area.

Booking into your diary

Real slots, confirmed by text, with your engineer notified.

Local SEO and reviews

Google Business Profile, service-area pages and a review routine.

Example conversation

How it sounds.

A scripted example for this sector. Your assistant uses your own prices, areas and tone.

Emergency work needs a person. The assistant flags urgent calls such as gas smells or flooding, and tells people to contact the emergency services where that is the right call.

Scripted example, not a real customer.

First 30 days

What happens after you say yes.

A typical start for trades businesses. Timings depend on how quickly information and approvals arrive.

Week 1

We review your current site, enquiries and reply times, then agree what the assistant should handle.

Weeks 2 and 3

We build and test it with you on real questions from your customers, then connect your calendar and inboxes.

Week 4

It goes live. We review real conversations together and tighten the answers.

What we track

Numbers that matter to you.

Reporting for trades businesses stays practical and short.

Reply time

How quickly new enquiries get a first response, including evenings and weekends.

Qualified leads

Enquiries that include a name, need and contact details.

Bookings

Appointments, viewings or visits booked from chat or messages.

Handovers

Conversations passed to your team, and why.

Recommended starting point

Start small.

Wild Connect for WhatsApp and website chat, plus Wild Reach Local SEO. Add a voice agent if calls are your main source of work.

FAQ

Common questions.

Not here? Ask on WhatsApp or email. We reply within one working day.

Ask on WhatsApp
Can it quote a price?

Only from prices or ranges you give it. Otherwise it books a survey or a call-back.

Does it work with my diary?

Usually yes, through a shared calendar. We check during the audit.

What about emergencies?

It is set up to flag urgent calls and pass them to you straight away.

Let us look at your trades business.

A free missed-lead audit shows where enquiries are lost.

Reply, the Wild Web owl