INDUSTRIES · SALONS & WELLBEING

Full diaries, fewer missed messages.

Appointment booking, price questions and reminders on WhatsApp, Instagram and your website, handled while your hands are busy.

Full diaries, fewer missed messages. illustration
The situation

Where enquiries leak.

Hairdressers, beauty therapists, barbers, massage and wellbeing studios cannot answer the phone mid-appointment. Clients message at night, ask the same questions about price and availability, and book with whoever replies first. An assistant answers them and fills the diary.

Hands full, phone ringing

Calls and DMs pile up while you are with a client.

No-shows

Missed appointments cost money every week.

Repeated questions

Prices, patch tests, parking and opening times asked all day.

Instagram DMs left waiting

Enquiries from social sit unseen for hours.

What we set up

A system for salons & wellbeing

Booking and reminders

Books into your diary, sends reminders and cuts no-shows.

Price and service questions

Answers from your approved price list, treatments and aftercare notes.

Safe by design

Never gives medical advice. Patch tests and consultations are booked, not skipped.

A site that books

Treatment pages, price list, gallery and a booking route on every page.

Example conversation

How it sounds.

A scripted example for this sector. Your assistant uses your own prices, areas and tone.

Wellbeing and treatment questions can touch on health. The assistant sticks to booking and approved information, and hands anything clinical to you.

Scripted example, not a real customer.

First 30 days

What happens after you say yes.

A typical start for salons & wellbeing businesses. Timings depend on how quickly information and approvals arrive.

Week 1

We review your current site, enquiries and reply times, then agree what the assistant should handle.

Weeks 2 and 3

We build and test it with you on real questions from your customers, then connect your calendar and inboxes.

Week 4

It goes live. We review real conversations together and tighten the answers.

What we track

Numbers that matter to you.

Reporting for salons & wellbeing businesses stays practical and short.

Reply time

How quickly new enquiries get a first response, including evenings and weekends.

Qualified leads

Enquiries that include a name, need and contact details.

Bookings

Appointments, viewings or visits booked from chat or messages.

Handovers

Conversations passed to your team, and why.

Recommended starting point

Start small.

Wild Chat from £79 per month, or Wild Connect if clients also message you on WhatsApp and Instagram.

FAQ

Common questions.

Not here? Ask on WhatsApp or email. We reply within one working day.

Ask on WhatsApp
Can it work with my booking software?

Often yes, through a calendar or integration. We check during the audit.

Will it take deposits?

It can send your deposit link where you use one. It does not handle card details itself.

Can it reply to Instagram messages?

Yes, on the Wild Connect plan.

Let us look at your salons & wellbeing business.

A free missed-lead audit shows where enquiries are lost.

Reply, the Wild Web owl